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Claims - Individual Clients

Accident & Health Claims

Chartis Finland has a wide variety of accident and health insurances, which cover e.g. Broken bones, burns and dislocations. Cover is also provided for cancer and Other illnesses. If you wish to submit a claim based on an accident & health Insurance, please select the correct loss notification document and follow the steps below.

In case of damage or loss

  • In case emergency assistance is required, dial the emergency number 112.
  • In case of suspected crime, call the police (10022) and file a police report.
  • In case You require medical attention, You may freely choose between public and private health care centers.

Claiming for indemnity

Please print and send a notification of loss for Accident & Health Insurance to:

Chartis Europe S.A
Kasarmikatu 44
00130 Helsinki
Finland

If your claim notification will be mailed in Finland, you may use the below address (postage has been paid on your behalf):

Chartis Europe S.A.
Tunnus 5008951
00003 Vastauslähetys

In order to speed up settling your claim, please enclose the following documentation:

  • a duly dated and signed physcian's certificate
  • the original receipts for treatment and medication costs
  • police reports (if available)
  • witness statements (if available)
  • in case of death: death certificate

In case additional information is required, Chartis Finland will request this information in writing.

Should You require additional information or assistance, please don't hesitate to contact our international customer service at +358 203 03456.

A written coverage decision will be mailed or e-mailed to you in due course.