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Claims - Individual Clients

Other Credit Card Related Insurances

Chartis Finland offers various different insurances associated with different credit cards. Indemnity can be claimed based on these insurances by filling and sending a claim form to the following address:

Chartis Europe S.A
Kasarmikatu 44
00130 Helsinki
Finland

If your claim notification will be mailed in Finland, you may use the below address (postage has been paid on your behalf):

Chartis Europe S.A.
Tunnus 5008951
00003 Vastauslähetys

Notification of Loss for Home Safety Insurance, Internet Purchase Protection and PriceGuard Insurance

When sending the claim form, please send enclosed the following documents:

  • the original receipts
  • police reports (if available)
  • witness statements (if available)

In case additional information is required, Chartis Finland will request this information in writing.

Should You require additional information or assistance, please don't hesitate to contact our customer service at +358-203 03456.

A written coverage decision will be mailed or e-mailed to you in due course.