Should you suffer a loss, written notice of claim should be given to us immediately.
A. We have listed the documents / information required for claims submission below.
* You should fill in the related claim form
To download Travel Claim Form please click here
- Claims Procedures/Documents For Business Travel Plan, please click here
To download Secondment Claim Form please click here
- Claims Procedures/Documents For Secondmend Travel Plan, please click here
To download a Personal Accident/Sickness Claim Form, please click here
To download GlobalHealth Claim Form, please click here
* In order to help us to deal with your claims expeditiously, you should provide all the supporting documents to substantiate your claim.
* Upon receipt of sufficient documents, we will assess your claim accordingly.
* We wish to inform you that the requirements listed are only indicative and not exhaustive and we may require additional information / documentation / proof to be furnished, depending on the circumstances of each case.
B. Overseas Emergency Needs
* If you are traveling overseas and require emergency assistance because of a sickness or an injury, you can make a collect call to the emergency assistance provider, AIGTA anytime anywhere in the world for assistance
* For clients under our Secondment Plan/Business Travel Plan please call +65 6735 2221
* For clients under Corporate Assist Travel Plan please call +65 6734 5665