Emergency preparedness services

Meeting personally with our specialist is an important part of your preparation. Depending on the size of your property and the complexity of your plan, a security assessment can take anywhere from one to several hours. During a typical consultation, we will:

• Gain a firsthand understanding of your lifestyle (for example, how often you travel or who has access to your home)

• Identify potential scenarios that could put your home or loved ones at risk

• Help you create and implement personalized action plans

Following the consultation you will receive a customized report detailing potential problem areas and steps you can take to maximize safety.

Here are just a few of the areas that can be addressed during your consultation:

Evacuation and communication planning
Keeping your family out of harm’s way is crucial during an emergency, as is staying connected with one another. We will help you implement customized plans for each family member, no matter where they are. We’ll also help you determine which personal items to take when evacuating.

Home security assessment
We’re well-versed in the latest security technologies—from state-of-the-art alarm systems to camera surveillance—and can help you select the best solutions for your home. We also work hand-in-hand with industry-leading home security companies.

Liability assessment
Simple oversights such as an open pool gate or a broken railing can lead to injury—and perhaps a lawsuit. We can identify potential liability threats in and around your home, and advise on measures to correct them. In addition, we can facilitate complimentary background checks on private staff to ensure that those with access to your family and property are qualified and credible.

Crisis management
We work with highly regarded private security and crisis management personnel. Together, we can educate and train your family on how to avoid dangerous situations in everyday life or while traveling abroad.

Following are examples of how we can assist you:

• A policyholder was concerned about her young grandchild’s safety while he visited her large secondary home. We worked with the family to ensure that the child knew how to evacuate the home and advised on practical solutions to maximize safety.

• We consulted on maritime security matters for a policyholder who travels frequently among major ports in the United States and abroad.

• With the help of local residents and law enforcement officials, we conducted a community-wide security assessment to help address a recent spike in vehicle theft and burglary.

• A policyholder was traveling to South Africa. We provided safe hotel and car service recommendations, areas to avoid, points of contact and information on current events.

Please click HERE to complete our authorization form. Please note: Emergency preparedness services are available exclusively to Private Client Group policyholders.

For a printer-friendly overview of our emergency preparedness services, click HERE. If you have additional questions, please contact your independent insurance advisor or call our Risk Management Response Hotline at 800 899 2409.