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  • Chartis Singapore Insurance Pte. Ltd.
    CHARTIS Building
    78 Shenton Way
    #07-16
    Singapore 079120
  • Tel: +65 6419 3000
    Fax: +65 6415 3723
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Homes Complete

Homes Complete is an all-in-one plan that covers MORE than just home contents. Under this comprehensive plan, enjoy a unique combination of covers which not only protects your home, but also safeguards your personal identity from cyber crimes involving fraudulent emails and rogue websites that abuse personal particulars.

Regardless of whether your dwelling type is an HDB apartment or private property, Homes Complete protects you and your family for up to $369,000 at only $13 a month.

Coverage Back To Top

For as little as $13 a month, you and your family can enjoy comprehensive benefits which include:

Household Contents1
Covers up to $100,000* for loss or damage to your household contents caused by insured perils2&3 belonging to you and your immediate family. Coverage under this benefit includes replacement or repair cost of your insured premises’ security system which has been damaged due to violent and forcible entry as well as medical expenses incurred as a result of injury sustained in the course of theft.

*The aggregate amount of $100,000 includes loss arising from burglary by forcible entry of up to $25,000. Excess applies for theft by violent and forcible entry.

Alternative Accommodation
Covers alternative accommodation expenses of up to $10,000, which includes conservancy charges of up to $1,000 per day for up to 90 days, should your insured premises be made uninhabitable due to insured perils2.

Worldwide Identity Fraud4

  • Covers up to $5,000 per occurrence for you and your family’s monetary loss due to identity fraud.
  • Covers up to $10,000 per occurrence for your legal fees, loss of wages or other incidental costs incurred in Singapore in respect of dealing with identity fraud. 

Worldwide ATM Assault and Personal Effects4

  • Covers up to $1,000 per occurrence for monetary loss or damage suffered by you and your family due to ATM assault.
  • Covers up to $2,000 per occurrence for loss or damage to your personal effects and identity documents due to theft.
  • Covers up to $1,000 per occurrence for medical expenses due to injury caused by theft of personal effects/ATM assault whilst outside of your insured premises.

Worldwide Personal Liability
Covers personal liability of up to $200,000 should you and your immediate family be held legally liable for causing accidental bodily injury or property damage to a third party.

Worldwide Personal Accident (Free)
Covers worldwide accidental death of up to $20,000 each for an insured and his/her spouse (65 yrs and below).


Note:
1Contents shall mean fixtures, fittings, (not provided by HDB), interior decorations, household furniture, furnishings, clothing, valuables, and personal belongings in the insured premises.

2Insured Perils refers to fire, lightning, explosion of domestic appliances, smoke damage, earthquake, bursting and overflowing of domestic water pipes,  damage to a vehicle not belonging to or under the control of the Insured or a member of the Insured’s family, aircraft damage, riots and strikes, malicious damage, spontaneous combustion and theft.

3Excess applies for selected insured perils where applicable.

4Excess of $200 applies for each and every claim.

 
*Terms, conditions and exclusions as specified in the Policy shall apply.

 

  1. What are the items covered under identity documents?

    Identity documents refers to your identity card, passport, immigration permit, employment pass, birth certificate, driver’s license and other documents of identity belonging to you
    and duly issued by the governmental authorities of Singapore.

  2. If my credit card gets stolen resulting in the fraudulent use of my card, will I be compensated for the incurred losses?

    Homes Complete will compensate you and your family for the illegal and unauthorised use of a payment card by any person. This includes the illegal or unauthorised financial transactions made falsely and dishonestly with your name through identity fraud.

  3. Can I pay additional premium to increase the sum insured?

    Homes Complete is a package plan and there are no provisions for additional premium to increase the sum insured. Should you require the flexibility of higher coverage, there are other home insurance plans available.

  4. What are the payment options available?  
     
    For an annual coverage, monthly GIRO or credit card is available at $13 a month. For three-year coverage, you can also choose to pay via interest-free instalment plan at $39 a month or a lump-sum payment of $468 via credit card or cheque.

  5. Would I have to pay additional premium if I move from a 4-room flat to a condominium?

    No. Homes Complete is a packaged plan and the premium is fixed regardless of the dwelling type.

  6. If I move house during my policy period, what happens to my policy?

    If you are moving to another dwelling type, you may inform us in writing to change the risk location and we will amend your address in the policy schedule.

  7. How do I file a claim?

    Simply call our hotline at 6419 3000 and our customer service officer will attend to you. If necessary, a loss adjustor will be appointed to assess the damages/claims.


 

Additional Details Back To Top

For an annual coverage, you can choose to pay by GIRO or credit card at $13 a month.

To enjoy 3 years of continuous coverage, save $23 by opting for a 12 months interest-free instalment payment plan via POSB/POSB/UOB at $39 a month for 12 months.

 

Related Products Back To Top

Recommended for HDB Apartments

  1. Enhanced Public Housing Contents Insurance

  2. Public Housing Protection Plan

Recommended for Condominiums

  1. HomePlus

  2. Homes Advantage Package

  3. Premier Home Assurance

Recommended for Private Properties

  1. Homes Advantage