- Brokers: please contact your usual Chartis UK office.
- Customers: please call your broker for information about Lifeline Plus.
- If you are an employee and have any questions about Lifeline Plus, please contact the person or department in your organisation responsible for organising the cover.
My Lifeline
Business travel benefits, including all-important emergency medical assistance, and a range of web and telephone based services that can be used at any time - even if a claim is not being made.
24/7 Emergency Helpline with multi-lingual assistance co-ordinators, experienced in helping get the most appropriate medical attention.
Guidance about relevant issues in any country being visited.
Need a restaurant that will be open at 11pm, near your hotel? Flying to Nairobi and need a conference room near the airport?
Our Concierge Claims Service for personal property and money is designed to agree over 90% of claims within 15 minutes.
Emergency text or email security alerts whilst you are travelling.
24/7 access to remote nursing services and general health information, including losing weight, stopping smoking, blood pressure and cholesterol control. It also includes our Second Opinion Service giving access to more than 30 World Class hospitals.
In addition to the travel services detailed separately there are a range of other services available.
How to claim.
Contact addresses and numbers.