Contact Us
  • Customer Service Line for Private Persons: 0844 400 844

  • To learn more, e-mail us at:
    chartisswiss@chartisinsurance.com

  • Chartis Europe S.A., Courbevoie 
    Zweigniederlassung Zürich

    Gutenbergstrasse 1
    CH-8027 Zürich
    Tel No:  +41 (0)43 333 37 00       
    Fax No: +41 (0)43 333 37 99

  • Chartis Europe S.A., Courbevoie
    Succursale de Genève
    Avenue Louis-Casaï 18 
    CH-1211 Genève 28
    Tel No:  +41 (0)22 747 77 25       
    Fax No: +41 (0)22 747 79 90

  • Chartis Europe S.A., Courbevoie
    Zweigniederlassung Schaan
    Zollstrasse 23
    FL-9494 Schaan
    Fürstentum Liechtenstein

    Tel No:  +423 237 68 81       
    Fax No: +423 237 68 89

     

Contaminated Products Insurance

Provides cover for recall loss, loss of gross profits and rehabilitation costs following either accidental or malicious contamination. It also provides crisis management planning and loss prevention services through leading international crises management specialists.

Features and Benefits Back To Top

Accidental Contamination:
Any accidental or unintentional contamination, impairment or mislabelling which occurs during or as a result of production, preparation, manufacture, packaging or distribution of a product; provided that the use or consumption of such product has resulted in or would result in a manifestation of bodily injury, sickness, disease or death of any person within 120 days after consumption or use.

Malicious Tampering:
Any actual, alleged or threatened, intentional, malicious and wrongful alteration or contamination of the Insured's product so as to render it unfit or dangerous for use or consumption or to create such impression to the public, whether caused by employees or not.

Extortion Monies:

Any threat to commit a Malicious Tampering for the purpose of demanding Ransom Monies. 

Cover includes:

  • Recall costs
  • Business interruption (lost gross profit)
  • Rehabilitation costs, sublimated to 25%
  • Consultancy costs
  • Adverse publicity (optional)
  • Our consultant services are provided by Edelman, Clayton and RQA. For additional information please visit their official website:

    Clayton Consultants
    Edelman
    Retail Quality Assurance(RQA)
Marketing Materials Back To Top

Chartis has qualified and very experienced claims expertise throughout Europe whose core role is to help our clients and manage the claims process from start to finish.

In the event of a loss, our Swiss claims teams are on hand to:

  • Deal with claims enquiries quickly and accurately and help our clients in the very best way within the scope of the insurance contract.

  • Work closely  with our clients and brokers to help minimize the financial and reputational impact of a loss.

  • Comply with our client’s needs for service and communicate with clients and their brokers on how the claim will progress.

Our claims department can be contacted via e-mail claimsCH@chartisinsurance.com

Who is this for ? Back To Top
Swiss, international or multinational food and drink, tobacco, cosmetics and pharmaceutical companies.