Kidnap, Ransom and Extortion Insurance

• Our Kidnap, Ransom and Extortion product gives the victim's family and company support for the immediate and ongoing consequences.

• Chartis provides 24-hour response on a worldwide basis to manage the incident and help give pre-incident planning, counter terrorism and other security services.

• Covers payment and related expenses and business interruption cost.

• Our consultant services are provided by Edelman, Clayton and RQA. For additional information please visit their official website:
  
  Clayton Consultants
  Edelman
  Retail Quality Assurance(RQA)

Product description for:

Kidnap & Ransom Product Profile - German (.pdf)

Chartis has qualified and very experienced claims expertise throughout Europe whose core role is to help our clients and manage the claims process from start to finish.

In the event of a loss, our Swiss claims teams are on hand to:

• Deal with claims enquiries quickly and accurately and help our clients in the very best way within the scope of the insurance contract.

• Work closely with our clients and brokers to help minimize the financial and reputational impact of a loss.

• Comply with our client’s needs for service and communicate with clients and their brokers on how the claim will progress.

Our claims department can be contacted via e-mail claimsCH@chartisinsurance.com

In the event of an incident that may be covered under the terms of policy contact the crises centre hotline. Please see the document enclosed below what to do in a crisis:

Notification Procedures & Consultants (.DOC)

1. General Liability Insurance
2. Directors &Officers Liability Insurance (D&O) 
3. Crime Insurance

Any company with employees either travelling to or based in overseas countries, particularly Latin America, Asia, Eastern Europe and Africa.