Loyalty programs are insurance solutions that can be added to customer loyalty cards, credit cards or almost any existing product or service offerings. These insurance niche products support the original product/service to increase the benefit for the customer.
This benefit can be offered as a stand-alone coverage or packaged with the Misuse of the Partner’s card cover. ATM Assault Cover reimburses the cardholder for the loss of cash withdrawn (aggravated theft only) with the card from an ATM. This cover increases customer loyalty and differentiates the Partner card from others offered on the market. Designed and offered as optional (when packaged with other benefits), it generates non-interest incomes for the Partner (margin on the final premium offered to the cardholder).
Covered is the theft of the Insured Identification which results in unauthorised and/or illegal use of such Identification by a Third Party to execute on-line payments (card transactions, Internet banking, phishing) or payments with counterfeited card; or has been used as a guarantee for cheque or card payment; or obtain a loan/consumer credit and/or open credit accounts that the Insured did not authorise. Identity Theft shall not include the theft or wrongful use of Insured’s business name or any other method of identifying any of Insured’s business activities.
Keys/Documents Replacement coverage reimburses the Partner’s cardholder for the costs of replacement of keys/documents lost with/without the card. K/DRC definitely increases customer loyalty and differentiates the Partner card from others offered on the market. Designed and offered as optional (when packaged with other benefits) it generates non-interest incomes for the Partner.
This benefit can be offered stand-alone or packaged with Purchase Protection Coverage & other programs to provide an appropriate & complete cover for purchases made with the debit/credit card. Price Protection reimburses the cardholder for the financial loss arising from the difference in price of items purchased with the card.
Safe Online protects the purchases made on the Internet by the cardholder who pays with a debit or credit card by providing assistance to settle any problem with the E-merchant, and refunding the price of the product in case the problem is not solved (merchant disappeared or insolvent).
Secure Wallet is a “security package” designed to offer full protection to individuals against “street crime”. Chartis has developed a combination of various covers to protect individuals against card fraud, lost and/or stolen keys and personal papers as well as mugging.