Contact Us
  • Customer Service Line for Private Persons: 0844 400 844

  • To learn more, e-mail us at:
    chartisswiss@chartisinsurance.com

  • Chartis Europe S.A., Courbevoie 
    Zweigniederlassung Zürich

    Gutenbergstrasse 1
    CH-8027 Zürich
    Tel No:  +41 (0)43 333 37 00       
    Fax No: +41 (0)43 333 37 99

  • Chartis Europe S.A., Courbevoie
    Succursale de Genève
    Avenue Louis-Casaï 18 
    CH-1211 Genève 28
    Tel No:  +41 (0)22 747 77 25       
    Fax No: +41 (0)22 747 79 90

  • Chartis Europe S.A., Courbevoie
    Zweigniederlassung Schaan
    Zollstrasse 23
    FL-9494 Schaan
    Fürstentum Liechtenstein

    Tel No:  +423 237 68 81       
    Fax No: +423 237 68 89

     

Loyalty

Loyalty programs are insurance solutions that can be added to customer loyalty cards, credit cards or almost any existing product or service offerings. These insurance niche products support the original product/service to increase the benefit for the customer.

This benefit can be offered as a stand-alone coverage or packaged with the Misuse of the Partner’s card cover. ATM Assault Cover reimburses the cardholder for the loss of cash withdrawn (aggravated theft only) with the card from an ATM. This cover increases customer loyalty and differentiates the Partner card from others offered on the market. Designed and offered as optional (when packaged with other benefits), it generates non-interest incomes for the Partner (margin on the final premium offered to the cardholder).

Covered is the theft of the Insured Identification which results in unauthorised and/or illegal use of such Identification by a Third Party to execute on-line payments (card transactions, Internet banking, phishing) or payments with counterfeited card; or has been used as a guarantee for cheque or card payment; or obtain a loan/consumer credit and/or open credit accounts that the Insured did not authorise. Identity Theft shall not include the theft or wrongful use of Insured’s business name or any other method of identifying any of Insured’s business activities.


Keys/Documents Replacement coverage reimburses the Partner’s cardholder for the costs of replacement of keys/documents lost with/without the card. K/DRC definitely increases customer loyalty and differentiates the Partner card from others offered on the market. Designed and offered as optional (when packaged with other benefits) it generates non-interest incomes for the Partner.

This benefit can be offered stand-alone or packaged with Purchase Protection Coverage & other programs to provide an appropriate & complete cover for purchases made with the debit/credit card. Price Protection reimburses the cardholder for the financial loss arising from the difference in price of items purchased with the card.


Safe Online protects the purchases made on the Internet by the cardholder who pays with a debit or credit card by providing assistance to settle any problem with the E-merchant, and refunding the price of the product in case the problem is not solved (merchant disappeared or insolvent).

Secure Wallet is a “security package” designed to offer full protection to individuals against “street crime”. Chartis has developed a combination of various covers to protect individuals against card fraud, lost and/or stolen keys and personal papers as well as mugging.