Product Recall Insurance

Cover is triggered by the recall of a product including a governmental recall caused by:

• A defect in the product
• Malicious product tampering
• Product extortion

provided that the use of the product has the potential to cause bodily injury or damage.

Cover includes:

• The Insured’s recall costs
• The costs of replacing the defective product
• Consultants’ and advisors’ costs
• Loss of insured’s gross profit
• Product extortion costs
• Defence costs
• Brand rehabilitation costs
• Third party recall and replacement costs

Our consultant services are provided by Edelman and RQA. For additional information please visit their official website:

Edelman
Retail Quality Assurance(RQA)

Please contact ChartisSwiss@chartisinsurance.com for further information.

Chartis has qualified and very experienced claims expertise throughout Europe whose core role is to help our clients and manage the claims process from start to finish.

In the event of a loss, our Swiss claims teams are on hand to:

• Deal with claims enquiries quickly and accurately and help our clients in the very best way within the scope of the insurance contract.

• Work closely with our clients and brokers to help minimize the financial and reputational impact of a loss.

• Comply with our client’s needs for service and communicate with clients and their brokers on how the claim will progress.

Our claims department can be contacted via e-mail claimsCH@chartisinsurance.com

1. General Liability Insurance
2. Contaminated Products Insurance
3. Kidnap & Ransom Insurance

Product Recall Insurance is intended for manufacturers, distributors, wholesalers or retailers of a wide variety of finished products and component parts.

Manufacturers of food, drink, cosmetics or other ingestible or topical products should consider our Contaminated Products Insurance.