As well as increased claims volumes, financial institutions are now facing claims from different angles, such as breach of confidentiality or breach of copyright.
Claims are also received from claimants to whom financial institutions were not aware they had a duty of care towards and overseas users to financial institutions' web sites.
Civil Liability Insurance provides blanket protection against the financial consequences of a legally enforceable obligation in which a civil liability incurs arising from services provided. Covers include defence costs and civil penalties.