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Customer Service
Claims Center

Emergency HotlineContact our Emergency Hotline + 49 (0)221 82779 332 in case of vehicle breakdown. Chartis Roadside Assistance is available 24 hours a day, 7 days a week and is designed to assist all our customers with third party liability and full coverage insurance in an emergency

Report a claim - AgentsReport a claim - contact your agent for support: If you have an accident your personal agent will turn out to become an important asset. Minimize the hassle – your agent will help you to fill out the claims form or even direct you to a locally certified repair shop.