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Claims

Chartis Hungary Policyholders
To file a claim with Chartis Europe S.A. Branch Office in Hungary, please contact our client service unit:

Chartis Europe S.A. Branch Office in Hungary
Budapest XIII. district
Váci út 76. (Capital Square)
5. floor

Office Hours: 
Monday  through Thursday: 9.00 - 16.30
Friday: 9.00 - 15.00

Postal Address
1426 Budapest, Pf. 358
Tel:  (36 1) 801 0801
Fax: (36 1) 801 0888

Chartis Auto Insurance Policyholders Back To Top
  • If you have an automobile insurance issued by a Chartis company other than Chartis Europe S.A. Branch Office in Hungary and are involved in a car accident while in Hungary, please contact our Budapest office at the number above.
  • If you need to extend or modify your car insurance policy, you will have to contact the branch that issued your policy. Branch phone numbers are usually listed on the policy itself.
    In order to settle your claim quickly and efficiently, please be sure you have the following information:
  • The address and phone number(s) where we can reach you to schedule an assessment of your car
  • The car insurance policy issued by Chartis.
  • Your car’s registration documents
  • The driver’s license of the person who drove your car
  • The police report about the cause and circumstances of the accident
  • The names, addresses and phone numbers of the other people involved in the accident, as well their license plate number of their car, their insurer’s name and policy number
  • A written declaration of the person at fault for the accident acknowledging their liability
  • The names, addresses and phone numbers of any witnesses
 
Travel Insurance Policyholders Back To Top

If you have a travel insurance policy with Chartis Hungary and need medical assistance or advice while out of the country, please call our 24-hour Chartis Assist:

Tel:      + 420 222 111 161
Fax:     + 420 222 111 156

If you are a Chartis Europe S.A. Branch Office in Hungary travel insurance policyholder and need to file a claim, please contact our Budapest branch upon your arrival back in Hungary. We will be happy to provide you with the information and forms you’ll need in order to make your claim.