Claims
Paramount to the insurance purchasing decision is our commitment to deliver prompt, skillful and knowledgeable claims service that meets our clients’ unique needs–whenever and wherever a loss occurs.
Exceptional claims service doesn’t happen by accident. It takes years of experience and organisation-wide dedication to build a customer-focused global claim network, committed to service excellence and continual improvement to better serve customers.
In Australia the Claims team handles over 90,000 claims a year. Every customer is given individual dedicated claims service; these are critical ingredients for the success of Chartis Australia.
Claim forms and contact information to report a loss.
We subscribe to a corporate culture that stresses technical expertise and innovation. To be able to meet the demands of our clients, we have given a high level of authority to our local offices.
When settling a claim, speed and accuracy is important. Our local claims staff are equipped and trained to handle a large number of claims directly.
Contact details for Claims and Claim enquiries.