Claims

Paramount to the insurance purchasing decision is our commitment to deliver prompt, skillful and knowledgeable claims service that meets our clients’ unique needs–whenever and wherever a loss occurs. 

Exceptional claims service doesn’t happen by accident. It takes years of experience and organisation-wide dedication to build a customer-focused global claim network, committed to service excellence and continual improvement to better serve customers. 

In the Australasian Region the Claims team handles over 150,000 claims a year. Every customer is given individual dedicated claims service; these are critical ingredients for the success of Chartis Australasia.