Contact Us

Paramount to the insurance purchasing decision is our commitment to deliver prompt, skillful and knowledgeable claims service that meets our clients’ unique needs–whenever and wherever a loss occurs. 

Exceptional claims service doesn’t happen by accident. It takes years of experience and organisation-wide dedication to build a customer-focused global claim network, committed to service excellence and continual improvement to better serve customers. 

In Australia the Claims team handles over 90,000 claims a year. Every customer is given individual dedicated claims service; these are critical ingredients for the success of Chartis Australia.

Personal Back To Top
   Contact Us
Accident and Health

Ph      1800 339 663
Fax     03 9522 4974
Email austclaims@chartisinsurance.com

Extended Warranty

Ph      1800 633 676
Fax     03 9522 4721
Email warrantyclaims@chartisinsurance.com

Private Client Group

Ph      1800 729 359
Fax     03 9522 4974
Email pcgclaims.australasia@chartisinsurance.com

Travel Insurance

Ph      1800 339 663
Fax     03 9522 4974
Email  austclaims@chartisinsurance.com

Business Back To Top
    Contact Us
Accident and Health

Ph      1800 339 663
Fax     03 9522 4974
Email austclaims@chartisinsurance.com

Aviation

Ph      1800 812 363 
Fax     02 9240 1752
Email aviationclaims3@chartisinsurance.com

Casualty

Ph      1800 812 363
Fax     02 9240 1752
Email liabilityclaims@chartisinsurance.com

Energy

Ph      1800 812 363 
Fax     03 9522 4974
Email propertyenergyclaims@chartisinsurance.com

Expatriate Medical Expenses

Ph      1800 339 663
Fax     03 9522 4974
Email austclaims@chartisinsurance.com

Financial

Ph      1800 812 363
Fax     02 9240 1752
Email finclaims@chartisinsurance.com

MarinePh      1800 812 363
Fax     02 9240 1752
Email marineclaims3@chartisinsurance.com
Motor VehiclePh      1800 812 363
Fax     03 9522 4974
Email autoclaimsau@chartisinsurance.com
PropertyPh      1800 812 363
Fax     03 9522 4974
Email propertyenergyclaims@chartisinsurance.com
Small and Medium BusinessPh      1300 761 195
Fax     02 9522 4974
Email commercialclaims@chartisinsurance.com
Travel InsurancePh      1800 339 663
Fax     03 9522 4974
Email austclaims@chartisinsurance.com