The Chartis Building
58 Fenchurch Street
,
London EC3M 4AB
Tel:
020 7954 7000
Fax:
020 7954 7001
Award Winning
Our broker Extra web app took out the Mobile Innovation in Action Award at the recent Insurance Times' Technology in Insurance Awards. It offers instant quote and bind facilities for Group PA/Travel and Excess Liability cover - a first for any commercial insurer.
Wherever in the UK you do business, we have Chartis offices and regional centres ready to support you. Check below for useful information about our regional operations.
We understand the importance of effective insurer service and how it saves you cost
This is why we attach so much importance to our service.
Our broker research shows how many brokers are spending some time putting right mistakes because of poor insurer service. On average a broker will spend half a day on putting right mistakes and over 70% have moved business due to poor service
We aim to book premiums within 15 days to reduce time spent on account queries, while shorter policy issuance times, service level agreements and service reviews make sure your service needs are being met
Access to our empowered underwriters in your region with decision-making authority can save you time, and our Claims Relationship Managers to guide you through the claims process improve the claims service and speed of settlement to your clients
Increasing broker earnings by helping you win and secure more business
Targeting our high value added products can differentiate and provide sales traction with existing and new clients. e.g. health and safety training in foreign languages for clients with European workforce, online human resource library where non HR professionals deal with HR issues
Brokers can leverage our outstanding product range to cross sell more lines to existing clients (e.g. environmental insurance) helping them add value in a risk management context, while differentiating themselves from competing brokers, improving retention and generating more revenue
Our global network with more owned offices throughout the world than any other insurance company means we have unparalleled international experience to help you win and secure clients with overseas exposures
Equip our brokers to sell new and distinctive products and services with product training, seminars and webinars. Marketing support for exceptional opportunities and risk Management funding may also be available to help brokers win and secure business.
Increasing broker earnings with better trading platforms
Greater control and faster service
Easy to use full cycle e-trading via “Extra” trading platform for D&O, Excess Liability, Group PA. Includes self-service documentation saving you time and helping you take control of your own service delivery
Group PA and Excess Liability also available as iPhone, Android and latest Blackberry applications so you can quote and transact this business on the move
Dedicated resource to support, develop, implement and manage schemes. Flexibility so you decide what structures work best for you including IT platforms (e.g. using your own technology to support schemes business to improve customer service). Accompanying potential to enhance commission revenues through work-transfer