Dear Customer,

Service quality is a primary goal for all specialists in Chartis Romania S.A. and we strive to maintain constant and high standards in our relationship with you. We welcome all suggestions and problems you may have in relation with Chartis Romania S.A. and you can contact us:

        • On-line by completing the below form
        • By phone: +40 21 300 96 21
        • Sending an e-mail: Reclamatii@chartisinsurance.com
        • Sending a facsimile: +40 21 300 96 36
        • By mail at: 145th Calea Victoriei, Victoria Center, 8th Floor, 1st District, Bucharest - 010072, Romania

I declare that the information contained in this form are true so far as I am aware.

Thank you for submitting suggestions and complaints about the relationship with Chartis Romania and we assure you that we will make every effort to solve any problem notified to us correctly and quickly.

If the solution received is not satisfactory, you may contact the National Authority for Consumer Protection or the Insurance Supervisory Commission:
        • Address: 18th Amiral Constantin Balescu Str, 1st District, Bucharest - 011954, Romania
        • Phone: +40 21 316.78.80
        • Fax: +40 21 316.78.64
        • E-mail: office@csa-isc.ro

Notification: Anonymous complaints and suggestions are not taken into consideration.