A worldwide leader

Chartis is a world leading property-casualty and general insurance organization serving more than 70 million clients around the world.  With one of the industry’s most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence. Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc.

What we provide

At Chartis, we take on our clients’ challenges and goals. Whether the need is as fundamental as insuring a first home or as complex as providing environmental coverage, our priority is providing clients with the confidence they need to prosper. Behind every policy we write is our commitment to deliver what matters most to them. Among our unique strengths are:

• Financial resources that allowed us to pay an average of $71M in claims worldwide every business  day in 2008.
• World-class talent with the know-how to assess vulnerability and underwrite the most complex risks – delivered through a local presence that enables us to respond rapidly when unforeseen events occur. 
• Ongoing development of new and industry-leading products and services, along with the ability to develop tailor-made solutions when existing offerings do not meet client needs. 
• An unwavering commitment to customer service excellence and to supporting our clients.

With deep resources and commitment, we enable our clients to pursue their goals with confidence.

Our brand

The Chartis brand affirms the importance of our roots as one of the world’s leading insurance organizations. Our name and identity convey our continued commitment to earning trust through innovation.  We remain focused on developing new products and managing risk and scale, based on insights derived from an expanded geographic reach that meets client needs in virtually every region of the world.  Chartis is taking measured steps to ensure a strong, independent future. At their core, the changes we are making represent a renewal and reinforcement of our commitment to the industry and dedication to customer service.

Chartis Kenya Insurance Co. Ltd., formerly AIG Kenya Insurance Co. Ltd., has operated in Kenya for the last 37 years and has grown to be one the leading General Insurance companies in Kenya.

Chartis Kenya is a majority owned subsidiary of Chartis Inc, and the minority shareholding is held by the Commercial Bank of Africa. Chartis is a network of property-casualty companies, stretching across Asia, Latin America, Europe, Africa & Middle East.  Chartis offers a wide range of products and risk management services to both commercial and consumer markets.

Chartis Kenya’s Head Office is located in Westlands - Nairobi at Chartis House, Eden Square Complex on Chiromo Road.

Chartis Kenya Insurance Co. Ltd. is one of the largest general insurance companies in Kenya. We are leaders in product innovation and claims settlement service as evidenced by having won, the Association of Kenya Insurance Brokers Claims Settlement Award.

Chartis Kenya product range is second to none and we have a pool of local professionals in insurance. Our business is driven by the latest and most efficient systems in the insurance industry anywhere in the world. These attributes have enabled us to be the insurer of choice in Kenya. We insure large corporations, Small & Medium Sized Enterprises, individuals and Microfinance members.

Here are some highlights about Chartis Kenya:

• Has been in Operation since 1972 ( Formerly AIG Kenya Insurance Co. Ltd)
• Offers insurance products tailored to meet insurance consumer needs 
• Offers efficient claims settlement and customer service management 
• Winner of BIMA AWARD in Claims Settlement by the Association of Insurance Brokers of Kenya
• Solvency Margin – 32% compared to the minimum requirement of 15%. 
• Paid up capital – Kshs.300 million – which is the minimum capital requirement from 2010 and we have already complied. 
• 3rd position in the market excluding Medical & Life Insurance 
• Consistently made underwriting profit over the years 
• 2008 annual premium  - Kshs.2.03b