Contact Us

PIER (Pollution Incident and Environmental Response) Program

The Pollution Incident and Environmental Response (PIER) Program is a value added program that provides Chartis insureds with 24/7 access to a nation-wide network of spill response contractors and environmental consulting firms. In an effort to contain response costs and minimize liabilities, the PIER program has pre-negotiated reduced rates with a vast network of service providers.

Features and Benefits Back To Top
  • 24/7 toll-free response hotline number (1-877-PIER-NOW)
  • A vast network of pre-qualified environmental response contractors and consultants, including: Emergency Spill Response Contractors, Environmental Consultants, Cause and Origin Investigators, Regulatory Specialists, Waste Disposal Experts, Air Quality and Plume Modeling and Community Relations Firms.
  • PIER network providers are checked on their labor and equipment rates, statement of qualifications, insurance certifications and references to ensure only the most reputable firms are being referred.
  • Rapid response time minimizes the overall cleanup costs and potential liabilities
  • As a true value-added program, enrollment in the PIER program is free
  • Provides the necessary flexibility to insureds allowing them to manage a response with their own subcontractors and in-house resources, while using the PIER program to supplement their own capabilities