Our specialized claim services ensure that all workers’ compensation claims—from the simplest medical-only to the most complex—receive the focused care and attention needed for prompt and effective resolution.
All workers’ compensation claims are directly assigned, based on severity and complexity, to the claims professional most qualified to handle it to resolution, increasing the level of expertise applied to each case.
An innovative medical management program, Productivity Edge®, integrates five key medical management areas—pre-injury management, medical expense management, telephonic case management, utilization management and field-based case management—providing insureds with access to high-quality medical care while helping them to reduce their medical expenses, minimize lost productivity and better control indemnity costs.
To report a claim please contact us:
Primary Claims WC Eastern Zone:
Tel: 877-399-6442
Fax: 866-420-1404
e-Mail: easternwcnewloss@aiuholdings.com
mail: find a mailing address list for your state
For emergency claim reporting outside normal business hours, call toll-free 888-244-2736
Primary Claims WC Western Zone:
Tel: 877-399-6442
Fax: 866-739-6981
e-mail: westernwcnewloss@aiuholdings.com
mail: find a mailing address list for your state
For emergency claim reporting outside normal business hours, call toll-free 888-244-2736
To check the status of a claim or for general claim inquiries, contact 866-642-5246 (Eastern Zone) or 877-802-5246 (Western Zone).