ReputationGuard ®

ReputationGuard delivers innovative insurance protection through a combination of Proactive Mitigation Coverage and Reputation Attack Response Coverage, each responding to crisis communication costs incurred through our panel of experienced public relations experts.  Coverage includes consultation, monitoring, mail, advertising and other communications costs recommended by panel experts in response to both actual and anticipated publicity that is potentially damaging to reputation or brand value.
Features and Benefits Back To Top

Proactive Mitigation Coverage:

Early Access: You can access our expert panel when you first identify a threat.

Coverage starts early: Coverage starts when a policyholder hires any of our expert Panel PR firms.

Consultation Fees: Get the expert advice you need to develop a communications strategy and manage the disclosure of potentially damaging information even before it becomes public. 

Helping Executives: The panel experts have committed to deliver their global expertise to help your board members and executives and to make tough decisions easier.

Reputation Attack Response Coverage:  

Early Access:  Consult with panel experts at the first sign of negative publicity

Consultation Fees:  ReputationGuard’s panel of experts will help you develop a communications strategy and manage your response to potentially damaging published information.

Related Expenses:  Coverage may include the following as recommended by panel experts:

  • Cost of Communications: The costs of communications in response to adverse publicity—including television, print and online advertising 

  • Social Media Response:   The cost of waging a social media campaign designed to address the adverse publicity 

  • Cost of Brand Monitoring: The costs associated with helping you monitor perception of your brand

Value Added Benefit

Access to our panel of the internationally recognized and award winning communications firms of Burson-Marsteller and Porter Novelli who provide strategic guidance and implementation support on communications on a local, national and/or global level.  ReputationGuard policyholders can  choose to receive the services of one of these firms as described below at no additional cost:

Burson-Marsteller

  • Two-hour free customized crisis preparedness consultation 

  • Discounted crisis rates for work performed 

  • Preferred pricing for Burson-Marsteller’s best-in-class crisis preparedness and digital/social media monitoring offering 

  • 24-hour access to its top crisis professionals around the world 

  • Access to Burson-Marsteller’s invitation-only events and seminars 

  • Access to Burson-Marsteller’s proprietary research on key issues and topics

Porter Novelli 

  • A two-hour free assessment and consultation of your organization’s crisis preparedness 

  • Discounted pricing for Porter Novelli’s Real Time Reputation Management services and its full suite of public relations offerings 

  • Access to Porter Novelli Radar and other proprietary analytic tools to track critical developments for the issues that matter most to you 

  • Counsel from Porter Novelli’s top crisis communications and issues management personnel 

  • Global access to Porter Novelli’s proprietary research data

We have assembled a seasoned team of claims professionals who are experienced in managing some of the highest-profile D&O, E&O, employment practices, fiduciary, crime and technology cases in the industry, for entities of all sizes and across most industries-from Fortune 500® companies to not-for-profit organizations; multinational corporations to privately-held enterprises.
 
Our centralized in-house operation, positioned adjacent to our underwriting colleagues, allows us to facilitate prompt case resolution and the best possible claim outcomes. We offer access to some of the nation's leading law firms specializing in the defense of securities, employment practices, fiduciary and technology claims. And in the toughest environment, policyholders can count on our aggressive litigation strategies to defeat even the most formidable plaintiff's attorneys.

To report a claim please contact us:
Tel: 888-602-5246
Fax: 866-227-1750
Mail: Domestic Claims

c-Claim for Financial Lines
175 Water Street, 9 Fl.
New York, NY 10038

To follow up on an existing claim:
Tel: 888-602-5246

To request loss runs, contact Broker Services at 877-867-3783

Download a claim form for submission.