Our specialized claims services manage a broad spectrum of casualty exposures and are segmented by specialty to ensure claims are handled by claims professionals most experienced with any given loss and product type. Once a claim is reported, our approach brings to bear high quality investigative, legal and engineering expertise early in the claims process when it can have the greatest benefit for the client.
Claims in litigation benefit from some of the nation’s top legal defense firms and forensic and evidence experts, and claims that require field investigations are referred to a premier team of investigators who undertake a rigorous and methodological approach to protect our policyholders’ assets.
We have dedicated customer-focused teams for to handle energy and energy-related risks. We have also positioned catastrophe teams to respond expeditiously to incidents nationwide and an expansive network of nurse consultants to conduct field-based case management.
To report a claim please contact us:
Excess Casualty Claims:
Fax: 866-743-4376
Mail: Attn: CID
175 Water Street, 22nd Floor
New York, NY 10038
To check the status of an existing claim please contact us:
Excess Casualty Claims: 866-473-0756
Comprehensive loss control services include:
Hazard Evaluation Services - Experienced professionals assess hazards associated with employee injury, liability, and fleet operations.
Business Partner Training - On-site, web-enabled and computer-based employee training is provided on a wide range of loss prevention-focused topics.
Loss Control Program Audits - Loss control audits, on-site surveys, claims reviews, and loss analysis are available.
Specialized Services - Industrial hygiene, ergonomics and other specialized consulting services are available to help policyholders improve operations and reduce losses.