Our specialized claim services ensure that all workers’ compensation claims - from the simplest medical-only to the most complex - receive the focused care and attention needed for prompt and effective resolution.
Experienced Claims Specialists
With an average of 18 years workers’ compensation expertise, our staff helps clients manage their large exposure claims by:
- Working with third-party administrators (TPAs) and self-administered programs to help clients
understand our reporting and claims guidelines.
- Providing strong account support from the earliest stages of account setup.
- Collaborating with policyholders to review claims, expedite claim resolution and control claims cost
upon notification of a catastrophic or high-dollar claim, while providing effective medical care to our
insureds’ injured employees.
- Offering additional client-driven claims services including bill audits, structured settlements and bill
negotiation.
- All workers’ compensation claims are directly assigned, based on severity and complexity, to the claims
professional most qualified to handle it to resolution, increasing the level of expertise applied to each
case.
- 986 techical staff are deployed in 26 states dedicated to workers' compensationEarly Intervention Strategies
We employ early intervention claims strategies to ensure medical costs are effectively managed and proper treatment is administered. Our suite of medical management programs include:
- Nurse Case Reviews
- Catastrophic Case Management
- 24/7 On-Call Professionals
- Non-Emergency Medical Transportation
- Home Health/Nursing Services
- Diagnostic Networks
- Non-Network Bill Negotiation
- Durable Medical Equipment & ProductsTo report a claim please contact us:
Telephone: 877-399-6442
To check a status of a claim, please contact us at 866-473-0756Claims Archive
To search excess workers' compensation claim scenarios, please visit the Claims Archive.