IntelliRisk Advanced

Customer Support

IntelliRisk® Services

IntelliRisk Services offers risk management information services for policyholders of Chartis Insurance.  Our suite of products helps customers manage their claim programs and reduce costs.  Designated business and technology professionals back all RMIS products and services and work with our customers to provide customized solutions.

About IntelliRisk Services Back To Top
  • IntelliRisk® products and services are designed to help facilitate every step of the claim process:
  • Generate a Loss Run when you need it with IntelliRisk online report service
  • Report a Claim online with First Notice of Loss (FNL)
  • Find Nearby Medical Care with Medical Provider Listing
  • Advanced Services – For sophisticated risk management needs, IntelliRisk® Advanced has features such as Adjuster Activity Notes, Alerts, Profiling, OSHA facilitation and Wireless access through Web enabled devices such as BlackBerry®.  File Transfer/Data Conversion Services allow our customers to access and analyze their complete loss history, facilitating a smooth transition from previous carriers and TPA’s. Service options vary depending on lines of business and countries. For more information see the Advanced Services tab.

    Registered users can use the log-in box on the right to access IntelliRisk Advanced
  • Questions about IntelliRisk products or services?  Contact your local IntelliRisk Services Representative.
 
Loss Runs Back To Top

Service options vary depending on lines of business and countries.

IntelliRisk® online report service has replaced the “Order Loss Run” report request service.

With IntelliRisk, you can generate a loss run anytime you need it, and more!  Choose from two reports – both available in PDF or Microsoft® Excel® formats.

• Flexible dashboard with summaries at the client, account or policy level.  Drill down to additional information about the selected policy or claim, or view data in a chart or graph
• Immediate access to data on a daily basis, eliminating the need to wait for an updated report
• Standard Loss Run and Monthly Payment Report.  Standard Loss Run available for prior month end valuations
• Secure, self-registration and authentication process enables the user to control their data access

Click here to register/log in

Looking for more advanced features such as Alerts, OSHA and Adjuster Activity Notes?  See the Advanced Services tab.

Questions about IntelliRisk products or services?  Contact your local IntelliRisk Services Representative.

Report a Claim Back To Top

Service options vary depending on lines of business and countries.

Have a claim?  Report it online using the Chartis claim reporting site that facilitates State and Loss Notice form reports and submission to the appropriate claim office.

  • Pre-populated forms based on insured reporting location

  • Consistent and detailed data capture, providing better loss reporting information and metrics

  • Document attachment capabilities for insured’s and brokers online
  • Smart system questions that streamline the intake process

  • More effective and efficient capture of information upfront for a smoother, more effective claims process

  • Search for previously reported claims by various criteria

  • A claim status-view page for insured’s and brokers to track adjuster assignment and claim closure

Click here to register/log in

Questions about IntelliRisk products or services?  Contact your local IntelliRisk Services Representative.

Find Medical Care Back To Top

Service options vary depending on lines of business and countries.

Find nearby medical care through Medical Provider Listing.  Easily locate nearby hospitals, doctors or other medical facilities through various searches.  You can even pull up a map and directions with just a few keystrokes.  View descriptions of state rules that apply to the direction of medical care such as provider selection, managed care options, and additional state-specific regulations.

Quarterly Medical Management Regulatory Update, which provides information on recent legislation and regulations.

Advanced Services Back To Top

Service options vary depending on lines of business and countries.

IntelliRisk Advanced is a sophisticated risk management system featuring detailed claim and financial information, adjuster activity notes, automated alerts, quick status reports, and advanced risk management analysis tools.  A customizable, printable Dashboard provides several metrics and filter options for instant viewing of critical claim data, with hyperlinks to details.

Numerous report formats can be generated and scheduled for automatic distribution.  OSHA data streamlining, loss triangles, cost of risk analysis and integration of self-administered claim information are available.  Claim data from worldwide locations can be consolidated for easy viewing and ad hoc reporting.

Registered users can use the log-in box on the right to access IntelliRisk Advanced.

Wireless access provides viewing of claim and financial data and adjuster notes, as well as access to Alerts.  Access www.intelliriskwireless.com from your BlackBerry or other Web enabled device.


Data File Services
Receive your loss data via File Transfer Protocol (FTP) in various formats for easy integration into your system, spreadsheet or other databases.


Data Conversion Services
Convert historical loss information from self-insured or TPA systems to Commercial Insurance host systems, for viewing of complete loss history through the RMIS-IntelliRisk suite of products.


Questions about IntelliRisk products or services?  Contact your local IntelliRisk Services Representative.