CrisiSolution provides clients with unparalleled consultant, medical and emergency travel assistance services in conjunction with our partners Travel Guard, a Chartis company; Clayton Consultants; and Edelman.
Travel Guard has the global reach, quality and proven operational capabilities to ensure that clients receive best-in-class medical and emergency travel assistance care 24-hours-a-day, 7-days-a-week. Travel Guard's suite of technology platforms enables seamless integration with all major travel distribution systems and supplier channels. Services available include, but are not limited to, medical evacuation coordination arising from a covered event, immunization advice, political evacuation warnings, emergency telephone interpretation, cash transfer assistance, legal referrals and trip interruption assistance.
Clayton Consultants is a crisis and risk management consultancy offering incident response, security consulting and training services to commercial and governmental entities worldwide. Clayton’s consultants are experts in their fields, specializing in the prevention and resolution of kidnaps for ransom, extortion, malicious product tampering, wrongful detention and workplace violence. They are strategically positioned across the globe and support clients in an advisory capacity based on their intimate knowledge of local cultures. Today, Clayton Consultants represents client interests in Africa, Asia, Australia, Europe, Latin America, the Middle East and the United States.
Edelman, a leading global public relations firm, helps leading organizations forecast, plan for and manage a variety of complex situations including high-profile litigation, product recalls, natural and man-made disasters, social responsibility, regulatory and environmental issues, human rights and financial performance. Edelman has more than 40 crisis and issues counselors in the United States, Europe and Asia Pacific available 24-hours-a-day, 7-days-a-week. Services available include, but are not limited to, vulnerabilities assessments, issues response kit development, crisis spokesperson training and crisis drills.
-
Email: worldsource@chartisinsurance.com
- Call: 1-877-638-4244
CrisiSolution®
While rarely publicized, crisis events such as kidnap for ransom, extortion and disappearance are ever-increasing threats to multinational companies, organizations and individuals traveling around the world.
In a continued effort to best protect our multinational clients and their families, we introduce CrisiSolution®—a comprehensive package of vital services and insurance protection to respond to a number of these crisis events that can occur while traveling or residing in various “hot spots” and major city centers worldwide.
- An expanded list of Insured Events to now include Disappearance, Hostage Crisis, Threat, Kidnapping, Extortion (against persons and property), Wrongful Detention and Hijacking
- Broader defined terms of Insured Persons, Relatives and Employees
- Around the clock coverage for Insured Persons and relatives, whether business related or otherwise
- Added endorsements and coverage extensions including Value of Products, Evacuation/Repatriation expenses, Child Abduction, Express Hijacking and Assault Expense
- New classes of specific endorsement sets to enhance the coverage associated with specific targeted classes of business
- Continued high primary and excess limits of up to $50 million
- Medical expenses extended up to 36 months post-incident
- Worldwide coverage is available for high risk industry classes including oil and gas, mining, NGO’s, war zone contractors, etc.
- Consistent top quality service throughout the quote, bind and renewal process by our national crisis management service center
- In-house claims personnel available 24-hours-a-day, 7-days-a-week, solely devoted to crisis management claims
-
CrisiSolution Product Profile (.pdf)
CrisiSolution Application
Corporate Kidnap and Ransom/Extortion Application (Canada)
Top 5 KRE Trends
1. Non-governmental entities are now at risk to be kidnapped.
2. Most kidnappings occur from 7:00 A.M. - 10:00 A.M.
3. A victim is usually kidnapped one to two miles from their home.
4. Most kidnappings take place on a road.
5. Most kidnappings are resolved within several weeks because a ransom is paid.
2010 Clayton Consultants Kidnap RiskBrief
Overview
American companies operating in Algeria face great risks due to the recent rise in insurgent activity. The threat presides not only in Algiers, the largest city and capital of Algeria, but also throughout the surrounding countryside. American companies in Algeria remain high on the target list of Islamic insurgents, operating under the regional name Al-Qa'ida in the Islamic Maghreb (AQIM), reflecting their realignment with the Islamic terrorist network. AQIM has a tendency to increase its terrorism agenda before and during the holy month of Ramadan.
While AQIM remains the most active in the three governorates (Bouira, Tizi Ouzou and Boumerdes) in the Berber heartland east of Algiers, there have been a number of recent indications that the group is strengthening its terrorist presence in other eastern parts of the country. Other signs indicate that the Islamic insurgents, who up to now have been largely thwarted in their attempts to open a reliable bombing corridor to Algiers from the east, are attempting to spur such an opening from the west of the capital.
Personal Security Advise When Traveling to Algeria
- Keep a low profile and avoid places where foreigners tend to gather.
- Limit the number of employees traveling to Algeria together.
- Be careful when selecting the location of the foreign firm.
- Be aware of all surroundings and react immediately if someone or something is suspicious.
- Be as anonymous as possible; do not discuss personal or business information with strangers or draw attention to your affiliations.
- Vary the route, departure time and any other activity that can be used to predict your presence at a certain place and time.
- Conduct a rigorous security and vulnerability assessment to identify the risks of traveling to a foreign location and brief employees each quarter on the findings.
All information is provided by Clayton Consultants.