Our specialized claim services ensure that all workers’ compensation claims—from the simplest medical-only to the most complex—receive the focused care and attention needed for prompt and effective resolution.
- To report a claim please contact us:
Primary Claims Workers' Compensation Eastern Zone:
Tel: 866-642-5246
mail: find a mailing address list for your state
For emergency claim reporting outside normal business hours, call toll-free 877-399-6442
Primary Claims Workers' Compensation Western Zone:
Tel: 877-802-5246
mail: find a mailing address list for your state
For emergency claim reporting outside normal business hours, call toll-free 877-399-6442
Texas Workers’ Compensation e-Billing Information:
Information on claims administrators in Texas - Experienced Claims Specialist
- All workers’ compensation claims are directly assigned, based on severity and complexity, to the claims
professional most qualified to handle it to resolution, increasing the level of expertise applied to each
case.
- 986 techical staff are deployed in 26 states dedicated to workers' compensation. - Medical Management Program
An innovative medical management program, Productivity Edge®, integrates five key medical management areas:
- Pre-injury management
- Medical expense management
- Telephonic case management
- Utilization management and field-based case management
The Medical Management Program provides insureds with access to high-quality medical care while helping them to reduce their medical expenses, minimize lost productivity and better control indemnity costs.